The second-hand marketplace Shoppers Express Anger Over Sizing Updates

Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.

This online marketplace has updated its size classifications for women's and children's clothes failing to inform all users about the change.

Digital Channels Response

Numerous buyers and vendors are expressing on platforms claiming that product pages now present an altered size classification compared to what was initially listed because of the remapping.

The platform stated the new system was more in line with comparable marketplaces.

It has advised users to check their listings and adjust the sizing manually where appropriate, which has left users frustrated.

Sizing System Modifications

Earlier, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.

The updated approach includes a letter with a size spectrum for example S/UK 8-10.

For certain items, the measurements have been reclassified - for example a size L was formerly size 12 but currently displays as UK 16-18.

Member Accounts

One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Not many brands say XL is a 20-22," the way the service now categorizes.

Stephanie Gallen, located in Scotland, stated items she posted on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.

Manual Updates

Charlotte Lunn, based in Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".

"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential following partial earnings loss," she explained.

Service Background

The platform boasts over 100 million users, including 18 million in the UK.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This is not the initial instance when a surprising modification on the platform has faced criticism: previously, Vinted reversed a change regarding delivery choices following member complaints.

Brandon Thompson
Brandon Thompson

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